Privacy policy.
Effective Date: [01/11/2024]
Colette Sepeche Ltd. (referred to as “we,” “our,” or “us”) respects the privacy of our customers and visitors to our website. This Privacy Policy outlines the types of information we collect, how it is used and shared, and the rights of users in relation to their personal data. By accessing or using www.colettesepeche.com, you agree to the practices described in this Privacy Policy.
1. Collection of Personal Information
We collect personal information necessary to process orders, improve our services, and provide a personalized shopping experience. This includes information provided by you directly, such as your name, email address, postal address, payment details, and any other information you provide when placing an order, creating an account, or contacting us.
In addition, we may automatically collect information related to your use of our website. This may include your IP address, device details, browsing history, and actions taken on our website. This information is collected through cookies and other tracking technologies, as detailed in our Cookie Policy.
2. Use of Personal Information
Personal information is used to: (a) Process and fulfill orders, including shipping, payment processing, and customer service. (b) Communicate with you about your orders, inquiries, and promotional offers, where consent has been provided. (c) Enhance and personalize your shopping experience on our website. (d) Ensure compliance with legal obligations, such as tax and accounting requirements.
3. Sharing of Personal Information
We do not sell your personal information to third parties. However, we may share your information with trusted third-party service providers for the purposes of payment processing, order fulfillment, marketing, and site analytics. These third parties are obligated to maintain the confidentiality of your information.
4. Legal Basis for Processing
Our legal basis for processing your personal information includes the performance of a contract (e.g., to complete a purchase), your consent (for marketing purposes), and compliance with legal obligations.
5. Your Rights
Under GDPR, you have the right to:
Access your personal information.
Request correction of inaccurate data.
Request deletion of your information, subject to legal and contractual obligations.
Object to certain processing activities, including direct marketing.
To exercise any of these rights, please contact us at info@colettesepeche.com via e-mail message.
6. Data Security
We employ technical and organizational security measures to protect your personal information against unauthorized access, loss, or destruction. While we strive to ensure data security, no system is completely secure.
7. Retention of Personal Data
Personal data is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
8. Contact Information
For questions about this Privacy Policy or your personal information, please contact us at info@colettesepeche.com via e-mail message.